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Frequently Asked Questions
What types of capsules do you offer?
What types of capsules do you offer?
We provide a variety of empty capsules, including vegetarian and gelatin options, in multiple sizes to suit your supplement needs.
How does the subscription service work?
How does the subscription service work?
Our subscription service allows you to receive regular shipments of empty capsules at your chosen frequency. You can customize, pause, or cancel your subscription at any time through your account settings.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer free international shipping on all orders. Delivery times may vary depending on your location.
What is your return policy?
What is your return policy?
We stand by our products with a 30-day money-back guarantee. If you're not satisfied with your purchase, please contact our customer service for assistance with returns or exchanges.
How can I track my order?
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with tracking information. You can also track your order status through the 'Track Order' page on our website.
Can I use your capsule fillers with other brands of capsules?
Can I use your capsule fillers with other brands of capsules?
Our capsule fillers are designed to work best with Dodrax capsules. While they may be compatible with other brands, we recommend using our capsules to ensure optimal performance.
How do I contact customer support?
How do I contact customer support?
For any inquiries or assistance, please reach out to us via the 'Contact' page on our website or email us at support@dodrax.com. Our team is here to help!